1. Acceptance of Terms

By creating an account or using Woopicker ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not use the Service. These Terms constitute a legally binding agreement between you and Emazing Retailing ("we," "us," or "our").

2. Description of Service

Woopicker is a consumer research platform that enables businesses to:

• Design and run product-selection experiments and surveys
• Recruit and manage survey respondents
• Upload and test products with target audiences
• Collect and analyze consumer preference data

Access to certain features requires purchasing credits or a subscription plan.

3. Account Registration

To use Woopicker, you must sign in using a valid Google account. By signing in, you:

• Confirm that you are at least 18 years old and have the legal capacity to enter into this agreement
• Authorize us to access your Google profile name, email address, and profile picture as described in our Privacy Policy
• Are responsible for all activity that occurs under your account
• Must notify us immediately of any unauthorized use of your account

We reserve the right to suspend or terminate accounts that violate these Terms.

4. Credits and Billing

Credits

Certain platform actions (such as running experiments or processing respondents) consume credits. Credits must be purchased in advance and are non-refundable unless otherwise required by law.

Subscriptions

If you purchase a subscription plan, you will be billed on a recurring basis (monthly or annually) using the payment method on file. You may cancel your subscription at any time; cancellation takes effect at the end of the current billing period.

Payment Processing

All payments are processed by Stripe. By making a purchase, you agree to Stripe's Terms of Service. We do not store your full payment details.

Price Changes

We reserve the right to change our pricing at any time. We will give at least 14 days' notice before any price change takes effect for existing subscribers.

5. Acceptable Use

You agree not to use Woopicker to:

• Violate any applicable law or regulation
• Collect data from respondents without appropriate consent or in violation of applicable data protection laws (including GDPR)
• Upload content that is illegal, defamatory, or infringes on third-party intellectual property rights
• Attempt to reverse-engineer, scrape, or disrupt the platform or its underlying infrastructure
• Misrepresent your identity or impersonate any person or entity
• Use the platform for any purpose other than legitimate consumer research

Violation of these rules may result in immediate account suspension without refund.

6. Your Content

You retain ownership of all content you upload to Woopicker, including product images, experiment configurations, and survey data ("Your Content").

By uploading content, you grant us a limited, non-exclusive license to use, store, and process Your Content solely to provide the Service to you.

You are solely responsible for ensuring that Your Content and your use of respondent data complies with all applicable laws, including privacy and data protection regulations.

7. Intellectual Property

The Woopicker platform, including its design, features, and underlying technology, is owned by Emazing Retailing and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works based on any part of the platform.

The Woopicker name, logo, and branding are trademarks of Emazing Retailing. You may not use them without our prior written permission.

8. Disclaimer of Warranties

The Service is provided "as is" and "as available" without warranties of any kind, express or implied. We do not warrant that the Service will be uninterrupted, error-free, or completely secure. We are not responsible for the accuracy of consumer research results obtained through the platform.

9. Limitation of Liability

To the maximum extent permitted by law, Emazing Retailing shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Service. Our total liability to you for any claim arising from these Terms or your use of the Service shall not exceed the amount you paid us in the 3 months preceding the claim.

10. Termination

You may delete your account at any time by contacting us. Upon termination, your access to the platform will cease and unused credits will be forfeited unless otherwise required by law.

We reserve the right to suspend or terminate your account at any time for violation of these Terms, with or without notice.

11. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by updating the "Last updated" date and, where appropriate, by sending a notification to your registered email. Continued use of the Service after changes take effect constitutes acceptance of the updated Terms.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of Switzerland, with the courts of Geneva having exclusive jurisdiction over any disputes arising from these Terms. Any such disputes shall first be subject to good-faith negotiation before being submitted to the competent courts of Geneva.